Tenancy deposits provide only limited protection and the claim process can be lengthy & tiring

Instead of a limited 6-week deposit, use flatfair and benefit from extra protection & fewer voids

The flatbond

Instead of paying a deposit, tenants join flatfair and cover the cost of any lawful claims at the end of the tenancy

Extra protection

Up to 12 weeks’ rent with free recovery for any additional claims, instead of a limited 6-week deposit

Fewer void periods

Lower up-front costs for tenants and faster payouts for lawful claims help you re-let properties quicker

Wider audience

Cash deposits are expensive - stand out on the portals and attract more tenants

Less admin hassle

The flatbond does not need to be registered with one of the deposit schemes, saving you time and money

flatfair is safe

flatfair is insured by an A-rated financial institution (A.M. Best)

is the simple, safe and affordable alternative to tenancy deposits

01.

Tenants join flatfair

02.

Easy claim submission

03.

Extra protection

Frequently asked questions

flatfair is the simple, safe and affordable alternative to tenancy deposits. Instead of an expensive deposit, tenants simply pay flatfair a small membership fee and cover the cost of any lawful claims at the end of their tenancy. flatfair helps tenants and landlords settle claims quickly, fairly and securely, whilst protecting everyone through Independent Dispute Resolution. flatfair is designed to achieve faster lettings, a reduction in disputes and greater recovery of residual losses.
Without an expensive upfront deposit, flatfair gives landlords a competitive advantage: your properties become affordable and attractive to more tenants, reducing voids. We facilitate fast resolution of claims and disputes with your tenants - in fact, you may even sell us unpaid lawful claims up to a total value of 12 weeks’ rent (*though never more than 6 weeks’ rent arrears). If worse come to worst, you can appoint flatfair to recover any additional sums at no further cost.
For agents and landlords, it’s free! For tenants, we charge a one-off fee equal to the value of 1 week’s rent (excl. VAT), replacing the need for an expensive tenancy deposit.
Yes. flatfair is insured by an A-rated financial institution.
flatfair is an invite-only scheme for agents. Please ask your agent to contact us at support@flatfair.co.uk.
flatfair totally simplifies the claim submission and negotiation process between you and your tenants. All you have to do is upload evidence and submit your claims directly through the flatfair portal. It takes a matter of minutes.
Cutting-edge technology enables flatfair to pay out faster, leading to a quicker turnover and fewer voids. By providing up front liquidity for any damages or rent arrears, we alleviate any hold-ups caused by ‘frozen’ (where tenants don’t respond) or ‘withheld’ (where ongoing litigation results in payout delays) deposits, helping you stay in pocket.
No. flatfair completely replaces the need for tenancy deposits, saving you time and money on deposit registration, whilst offering peace of mind.
Easy. Just get your tenants to sign up as flatfair members. Once they’ve completed payment, the property is certified and you’re safe to release their deposit.
The flatbond expires in line with the initial tenancy end date, or after 24 months (whichever comes first). They can be extended at any time through the flatfair portal free of charge.
No. Because you know best who your tenants should be, however, all flatfair members must meet our minimum referencing criteria.