Hero Landlord Page 01

Extra protection, secured

From even more security than a traditional deposit to quick and easy cost recovery for tenant slip-ups, flatfair’s flexible protection solutions mean you and your rental can rest easy.
  • Secure

  • Speedy

  • Flexible

We’re already working with thousands of agents across the UK

  • Long Waiting Times Deposit 01

    What’s the problem?

    With only five weeks worth of protection and an average two month waiting time to release cash for end of tenancy charges, traditional deposits are slow, inadequate and outdated.

  • Flatfair's Solution 01 (1)

    We’re here to help...

    flatfair replaces traditional deposits with secure, innovative rental solutions that give landlords unrivalled protection along with fast charge recovery for any damages or unpaid rent.

Meet our secure rental solutions for landlords

Flatfair No Deposit Long Logo

Fast and easy renting, secured

Instead of paying a traditional deposit, tenants secure their new home with a small check-in fee, and pay for any damages when it’s time to move out. Landlords get better protection than a traditional security deposit and don’t pay a penny.

Find out more

Here’s why landlords love No Deposit

  • Benefit Icons Faster Payouts No Deposit

    Speedy charge recovery

    If there’s any damages or unpaid rent, you’re put back in pocket within 10 days of charges being agreed.

  • Benefit Icons Quicker Lets No Deposit

    Quicker lets for your rental

    Properties let faster and attract more quality tenants.

  • Benefit Icons Extra Protection No Deposit

    Free, extra protection

    You get up to one free week of extra protection compared to a traditional deposit.

  • Benefit Icons Earn Rewards No Deposit

    Top-notch tenants

    Our Customer Success Team checks every application by hand using industry standard eligibility criteria.

Upgrade your protection with Boost

Flatfair Boost Long Logo

Extra protection, secured

Landlords get up to six extra weeks of damage protection, on top of their security deposit or flatfair’s No Deposit solution, and can be back in pocket the day after charges are agreed.

Find out more

Here’s why landlords love Boost

  • Benefit Icons Faster Payouts Boost

    Fast payouts

    We cover costs for tenant damages and put you back in pocket the day after charges are agreed.

  • Benefit Icons Extra Protection Boost

    Extra damage protection

    Your let is in the safest of hands with up to six weeks’ extra protection on top of a traditional deposit.

  • Benefit Icons Flexibility Boost

    Flexible solutions

    Boost can be used on top of a tenant’s traditional deposit or with flatfair’s No Deposit solution.

Ready to unlock flatfair’s flexible security solution?

Here’s how it works…

Moving In Illustration

Checking in

  • 1

    You can offer your tenants our No Deposit solution (for a faster move-in) as a secure alternative to a security deposit.

  • 2

    You can also choose to top-up their damage protection with Boost.

  • 3

    Once regular move-in checks have taken place:

    a. Tenants also choosing No Deposit, can secure their new home with just a debit card, paying a one-off check-in fee worth only one week’s rent (+VAT).

    b. Landlords wanting to top-up their damage protection with Boost pay a small subscription every month (1.5% of monthly rent plus VAT).

Moving Out Illustration

Checking out

  • 1

    When it’s time to move out, all of the regular end of tenancy checks still take place. Tenants receive a check-out bill if there are damages or unpaid rent.

  • 2

    If a dispute arises, it can be sorted out quickly and fairly with government-backed independent adjudicators.*

  • 3

    Once charges are established and agreed:

    a. With No Deposit, we can cover up to six weeks worth of damages and unpaid rent, and put you back in pocket within 10 days.

    b. With Boost, we can cover a further six weeks worth of damages and put you back in pocket the next day.

*Landlords need to pay a £100 adjudication fee, which will be refunded if at least 75% of the proposed charge is adjudicated in their favour. Tenants need to pay a £25 adjudication fee, which they'll get back if the amount awarded by the adjudicator is less than the proposed charge.

Here's what our landlords have to say:

  • Pop Up Illustration Agent

    We were very impressed at how quickly the outstanding rental monies were returned to us, within 1-2 days…we would recommend using flatfair given the speed of recovery of the outstanding rent and your professional manner.

    flatfair landlord

  • Pop Up Illustration Landlord

    You and your colleagues have been attentive and helpful at all times.
    I will definitely recommend flatfair due to the efficiency I have experienced.

    flatfair landlord

  • Introduce Flatfair 01

    Once I had uploaded all the required documentation… a caseworker was assigned and our end of tenancy dispute was resolved i.e. damages paid in full, in a few days! All email correspondence with flatfair was polite, professional and prompt!! Thank you flatfair.

    flatfair landlord

Landlord FAQs

    • What is flatfair's No Deposit?

      flatfair No Deposit is the simple and safe alternative to traditional deposits. Instead, tenants pay a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household, as well as any damage costs or missing rent being paid for when it's time to move out.

      flatfair helps landlords and tenants settle any disputes quickly and fairly with Independent Dispute Resolution, with charges recovered and paid to landlords once charges are agreed.

    • What are the benefits of No Deposit?

      With No Deposit, any tenant charges are recovered and paid to the landlord once charges are agreed. You'll also get up to an extra week of protection compared to a traditional deposit and reduce move-in costs for your tenants, which means much quicker move-ins. You'll also be able to use this along with flatfair's Boost to secure even more protection.

    • How much does No Deposit cost?

      It's completely free for landlords. For tenants, we charge a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household.

    • What is flatfair's Boost?

      Boost by flatfair lets landlords top-up their rental protection with up to six extra weeks of security. It also means we’ll recover costs for any tenant damages and get them to you the day after charges are agreed.

      Boost can be used on top of a traditional deposit, or with flatfair's No Deposit option. With No Deposit, instead of paying a traditional damage deposit, tenants pay a one-off check-in fee worth only one week's rent (+VAT), and pay for any damages when it's time to move out.

    • What are the benefits of Boost?

      With Boost, flatfair will recover the costs of any damages and get them to you the day after charges are agreed. You'll also benefit from up to six weeks’ extra protection, so you can rest easy knowing your rental is in the safest of hands.

      It's flexible too, you can top-up your existing deposit or add it to a No Deposit option if you choose. You'll also get free charge recovery beyond the extra six weeks of protection if you need it.

      It's flexible too, you can top-up your existing deposit or add it to a No Deposit option if you choose. You'll also get free charge recovery beyond the extra six weeks of protection if you need it.

    • How much does Boost cost?

      For Boost, landlords pay a small subscription every month (1.5% of monthly rental value, plus VAT).

      For example, if your property rent is £1000, you would pay £15 per month (+VAT) to benefit from up to six weeks’ extra protection.

    • What's the big deal about flatfair's terms?

      Cutting-edge technology means you'll get paid any charges from tenant slip-ups the day after charges have been agreed. By covering the costs for any damages or missing rent ourselves, hold-ups due to 'frozen' (where tenants don't respond) or 'withheld' (where ongoing litigation results in delays) deposits are no longer an issue, so you won't be out of pocket.

    • What if my tenant wants to pay a deposit?

      No problem. At the beginning of a tenancy, you can add Boost to an existing deposit and still get all of the same benefits.

    • What if my tenant doesn't accept charges made against them?

      flatfair works with government-backed independent adjudicators* in the case of any disputes between the landlord and tenant. These are handled quickly and fairly to ensure a seamless check out process.

      *Landlords need to pay a £100 adjudication fee, which will be refunded if at least 75% of the proposed charge is adjudicated in your favour.

    • When does flatfair expire?

      flatfair’s security expires in line with the tenancy end date, or after 24 months (whatever comes first). It can be extended at any time through the flatfair platform, free of charge.

    • Does flatfair require tenants to be referenced?

      Yes, all flatfair members must meet our minimum referencing criteria.

    • Is flatfair insurance?

      No. Our award-winning rental solutions company isn’t insurance – it’s something better. We’re discretionary, so we judge every case based on its individual merit as well as our clear and transparent terms and conditions. That means we can avoid rigid policy checklists and keep things flexible. It also means we can process charge recoveries more quickly, so landlords can rest easy knowing their rental is in safe and secure hands.

    • Is flatfair safe?

      Definitely! In cases where tenants don't pay landlords for proven charges, flatfair is insured by AmTrust Financial, an A-rated insurer.

    • How do I join?

      Talk to your agent for more information on how you can join flatfair.