Hero Landlord Page Updated

Up to double protection, secured with flatfair

With up to 10 weeks’ protection and speedy cost recovery for tenant slip-ups, you and your rental can rest easy.
  • Secure

  • Speedy

  • Simple

We’re already working with thousands of agents across the UK

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  • What's The Problem

    What’s the problem?

    With only five weeks worth of protection and an average two month waiting time to release cash for end of tenancy charges, traditional deposits are slow, inadequate and outdated.

  • We're Here To Help

    We’re here to help...

    flatfair replaces traditional deposits with a secure, innovative rental solution that gives landlords up to double the protection along with fast charge recovery for any damages or unpaid rent.

Meet our secure rental solution for landlords

Flatfair No Deposit Long Logo

Up to double protection, secured

Instead of paying a traditional deposit, tenants secure their 
new home with a small check-in fee, and pay for any damages when it’s time to move out. Landlords get up to 10 weeks’ protection and they don’t pay a penny.

Find out more

Here’s why landlords love No Deposit

  • Market-leading protection

    You get up to 10 weeks’ protection for free.

  • Speedy charge recovery

    If there’s any damages or unpaid rent, you’re put back in pocket within 10 days of charges being agreed.

  • Quicker lets, fewer voids

    Properties let faster and attract more quality tenants.

  • Top notch support

    Our customer success team are on hand for any questions and are there to support you whenever you need them.

Ready to unlock flatfair’s speedy security solution?

Here’s how it works…

Moving In

Checking in

  • 1

    Landlords can offer their tenants our No Deposit solution (for a faster move-in) as a secure alternative to a traditional deposit.

  • 2

    Once regular move-in checks have taken place, tenants also choosing No Deposit can secure their new home with just a debit card, paying a one-off check-in fee equal to one week’s rent (+VAT).*

*Or £120 whichever is greater. Non-refundable and does not count towards any end-of-tenancy charges.

Moving Out

Checking out

  • 1

    When it’s time to move out, all of the regular end of tenancy checks still take place. Tenants receive a check-out bill if there are damages or unpaid rent.

  • 2

    If a dispute arises, it can be sorted out quickly and fairly with government-backed independent adjudicators.*

  • 3

    Once charges are established and agreed with No Deposit, we can offer up to 10 weeks' worth of protection, and put landlords back in pocket within 10 days.

*Landlords need to pay a £100 adjudication fee, which will be refunded if at least 75% of the proposed charge is adjudicated in their favour. Tenants need to pay a £25 adjudication fee, which they'll get back if the amount awarded by the adjudicator is less than the proposed charge.

Ready to unlock flatfair’s speedy security solution?

Here's what our landlords have to say:

  • Pop Up Illustration Agent

    We were very impressed at how quickly the outstanding rental monies were returned to us, within 1-2 days…we would recommend using flatfair given the speed of recovery of the outstanding rent and your professional manner.

    flatfair landlord

  • Pop Up Illustration Landlord

    You and your colleagues have been attentive and helpful at all times.
    I will definitely recommend flatfair due to the efficiency I have experienced.

    flatfair landlord

  • Introduce Flatfair 01

    Once I had uploaded all the required documentation… a caseworker was assigned and our end of tenancy dispute was resolved i.e. damages paid in full, in a few days! All email correspondence with flatfair was polite, professional and prompt!! Thank you flatfair.

    flatfair landlord

Landlord FAQs

    • What is flatfair's No Deposit?

      flatfair No Deposit is the simple and safe alternative to traditional deposits. Instead, tenants pay a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household, as well as any damage costs or missing rent being paid for when it's time to move out.

      flatfair helps landlords and tenants settle any disputes quickly and fairly with Independent Dispute Resolution, with charges recovered and paid to landlords once charges are agreed.

    • What are the benefits of No Deposit?

      With No Deposit, any tenant charges are recovered and paid to the landlord once charges are agreed. You'll also get up to 5 extra weeks of protection compared to a traditional deposit and reduce move-in costs for your tenants, which means much quicker move-ins.

    • How much does No Deposit cost?

      It's completely free for landlords. For tenants, we charge a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household.

    • What's the big deal about flatfair's terms?

      Cutting-edge technology means you'll get paid any charges from tenant slip-ups the day after charges have been agreed. By covering the costs for any damages or missing rent ourselves, hold-ups due to 'frozen' (where tenants don't respond) or 'withheld' (where ongoing litigation results in delays) deposits are no longer an issue, so you won't be out of pocket.

    • What if my tenant doesn't accept charges made against them?

      flatfair works with government-backed independent adjudicators* in the case of any disputes between the landlord and tenant. These are handled quickly and fairly to ensure a seamless check out process.

      *Landlords need to pay a £100 adjudication fee, which will be refunded if at least 75% of the proposed charge is adjudicated in your favour.

    • When does flatfair expire?

      flatfair’s security expires in line with the tenancy end date, or after 24 months (whatever comes first). It can be extended at any time through the flatfair platform, free of charge.

    • Does flatfair require tenants to be referenced?

      Yes, all flatfair members must meet our minimum referencing criteria.

    • Is flatfair insurance?

      No. Our award-winning rental solutions company isn’t insurance – it’s something better. We’re discretionary, so we judge every case based on its individual merit as well as our clear and transparent terms and conditions. That means we can avoid rigid policy checklists and keep things flexible. It also means we can process charge recoveries more quickly, so landlords can rest easy knowing their rental is in safe and secure hands.

    • Is flatfair safe?

      Definitely! In cases where tenants don't pay landlords for proven charges, flatfair is insured by AmTrust Financial, an A-rated insurer.

    • How do I join?

      Talk to your agent for more information on how you can join flatfair.