Your letting, secured

With flatfair, you can give your landlords more protection than a security deposit and cut the move-in costs for your tenants.
Shield

Trusted by thousands of landlords and agents

flatfair is backed by Amtrust Logo
Get started now
Earn rewards as a flatfair agent.
We are already available through some of the UK’s leading property firms

Agents working with flatfair get better benefits including:

  • Benefit Icons Extra Protection Flatfair

    Happy landlords

    Fast recovery for unpaid tenant charges along with even more protection.

  • Benefit Icons Lower Upfront Costs Flatfair

    Speedy move-ins

    Quicker move-ins for tenants with lower upfront costs.

  • Benefit Icons Earn Rewards Flatfair

    More rewards

    Agents can earn more revenue with rewards for referring landlords and tenants.

  • Benefit Icons Checkout Flatfair

    Smooth move-outs

    With government-backed, independent adjudicators on-hand for any disputes.

  • Benefit Icons Docs Under One Roof Flatfair

    Easy to use

    An agent-friendly online platform to easily manage your tenancies.

Secure rental solutions for letting agents

Ff Boost

Extra protection, secured

Your landlords get up to six extra weeks of damage protection, on top of their security deposit or flatfair’s No Deposit solution, and can be back in pocket the day after charges are agreed.

  • Benefit Icons Faster Payouts Boost

    Fast payouts

    We cover costs for tenant damages and put landlords back in pocket the day after charges are agreed.

  • Benefit Icons Extra Protection Boost

    Extra damage protection

    Your let is in the safest of hands with up to six weeks’ extra protection on top of a security deposit.

  • Benefit Icons Flexibility Boost

    Flexible solutions

    Boost can be used on top of a tenant’s security deposit or with flatfair’s No Deposit solution.

Ff No Deposit

Fast and easy renting, secured

Your tenants can wave goodbye to costly deposits. No Deposit lets them secure a new home with a small check-in fee, and if all their references look good, they’ll be able to move in on the very same day. Any tenant slip-ups are paid when it’s time to move out, so landlords still get security – it’s win/win for everyone.

  • Benefit Icons Lower Upfront Costs No Deposit

    No more deposits

    Instead of a security deposit, tenants only pay a small check-in fee worth one week’s rent (+VAT).

  • Benefit Icons Slipups No Deposit

    Tenants only pay if there is problem

    When it’s time to move out, tenants only have to pay for damages or unpaid rent they are responsible for.

  • Benefit Icons Extra Protection No Deposit

    Extra security for your landlords

    Landlords still get an extra weeks’ protection (versus a security deposit) and can be back in pocket within just 10 days once charges are agreed - plus they don’t pay a penny.

How our solutions fit into the lettings cycle…

How it works

Checking in

  • 1

    Landlords can offer their tenants our No Deposit solution (for a faster move-in) as a secure alternative to a security deposit

  • 2

    They can also choose to top-up their damage protection with Boost

  • 3

    Once regular move-in checks have taken place:

    1. a. Tenants also choosing No Deposit, can secure their new home with just a debit card, paying a one-off check-in fee worth only one week’s rent (+VAT)
    2. b. Landlords wanting to top-up top-up their damage protection with Boost pay a small subscription every month (1.5% of monthly rent plus VAT)

Moving In Illustration
Moving Out Illustration
How it works

Checking out

  • 1

    When it’s time to move out, all of the regular end of tenancy checks still take place. Tenants receive a check-out bill if there are damages or unpaid rent

  • 2

    If a dispute arises, it can be sorted out quickly and fairly with government-backed independent adjudicators*

  • 3

    Once charges are established and agreed:

    1. a. With No Deposit, we can cover up to six weeks worth of damages and unpaid rent, and put landlords back in pocket within 10 days
    2. b. With Boost, we can cover a further six weeks worth of damages and put your landlords back in pocket the next day

*Landlords need to pay a £100 adjudication fee, which will be refunded if at least 75% of the proposed charge is adjudicated in their favour. Tenants need to pay a £25 adjudication fee, which they'll get back if the amount awarded by the adjudicator is less than the proposed charge.

Ready for a secure rental solution?

Here's what our agents have to say …

  • "Since offering flatfair, we have received nothing but praise from our landlords who want to offer it on all their properties. Most of our landlords now say that they strongly recommend flatfair as it offers them the best protection, the properties fill quicker and they have happier tenants."

    Neal, Spicerhaart
  • “Hamways pride themselves on matching good quality tenants with good quality accommodation, for the long term. By offering flatfair, Hamways' tenants will be given the option of an alternative to the traditional upfront deposit. It's a financial or lifestyle choice for the tenant, and we think providing choice is the way forward.”

    David, Hamways
  • “As a new customer of flatfair, so far all I have is praise for the company. The scheme is a brilliant concept for both tenants and landlords alike and all of ours so far LOVE it!”

    Andrea, Black Cat Properties

Agent FAQs

    • What is flatfair's No Deposit?

      flatfair No Deposit is the simple and safe alternative to security deposits. Instead, tenants pay a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household, as well as any damage costs or missing rent being paid for when it's time to move out. flatfair helps landlords and tenants settle any disputes quickly and fairly with Independent Dispute Resolution, with charges recovered and paid to landlords once charges are agreed.

    • What are the benefits of No Deposit?

      With No Deposit, any tenant charges are recovered and paid to the landlord once charges are agreed. Landlords also get up to an extra week of protection compared to a security deposit and reduce move-in costs for tenants, which means much quicker move-ins. Landlords will also be able to use this along with flatfair's Boost to secure even more protection.

    • How much does No Deposit cost?

      It's completely free for landlords. For tenants, we charge a small check-in fee worth one week's rent (+VAT).

    • What is flatfair's Boost?

      Boost by flatfair lets landlords top-up their rental protection up to with six extra weeks of security. It also means we’ll recover costs for any tenant damages and get them to you the day after charges are agreed.

      Boost can be used on top of a security deposit, or with flatfair's No Deposit option. With No Deposit, instead of paying a security damage deposit, tenants pay a one-off check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household, as well as any damage costs or missing rent being paid for when it's time to move out.

    • What are the benefits of Boost?

      With Boost, flatfair will recover the costs of any damages and get them to landlords the day after charges are agreed. Landlords will also benefit from up to six weeks’ extra protection, so you can rest easy knowing your rental is in the safest of hands.

      It's flexible too, landlords can top-up their existing deposit or add it to a No Deposit option if they choose to. They also get free charge recovery beyond the extra six weeks of protection if it’s needed.

      It's flexible too, landlords can top-up their existing deposit or add it to a No Deposit option if they choose to. They also get free charge recovery beyond the extra six weeks of protection if it’s needed.

    • How much does Boost cost?

      For Boost, landlords pay a small subscription every month (1.5% of monthly rental value, plus VAT).

      For example, if your property rent is £1000, you would pay £15 per month (+VAT) to benefit from up to six weeks’ extra protection.

    • What's the big deal about flatfair's terms?

      Cutting-edge technology means your landlords will get paid any charges from tenant slip-ups within 10 days of charges being agreed. By covering the costs for any damages or missing rent ourselves, hold-ups due to 'frozen' (where tenants don't respond) or 'withheld' (where ongoing litigation results in delays) deposits are no longer an issue, so you won't be out of pocket.

    • Is flatfair insurance?

      No. Our award-winning rental solutions company isn’t insurance – it’s something better. We’re discretionary, so we judge every case based on its individual merit as well as our clear and transparent terms and conditions. That means we can avoid rigid policy checklists and keep things flexible. It also means we can process charge recoveries more quickly, so landlords can rest easy knowing their rental is in safe and secure hands.

    • Is flatfair safe?

      Definitely! In cases where tenants don't pay landlords for proven charges, flatfair is insured by AmTrust Financial, an A-rated insurer.

    • How do I submit end of tenancy charges?

      flatfair simplifies the charging and negotiation process between landlords and tenants. All you need to do is upload evidence and submit your charges directly on flatfair's easy-to-use online platform.

    • What if my tenant wants to pay a deposit?

      No problem. At the beginning of a tenancy, you can add Boost to an existing deposit and still get all of the same benefits.

    • When does flatfair expire?

      flatfair’s security expires in line with the tenancy end date, or after 24 months (whatever comes first). It can be extended at any time through the flatfair platform, free of charge.

    • Does flatfair require tenants to be referenced?

      Yes, all flatfair members must meet our minimum referencing criteria.

    • What if my tenant doesn't accept charges made against them?

      flatfair works with government-backed independent adjudicators* in the case of any disputes between the landlord and tenant. These are handled quickly and fairly to ensure a seamless check out process.

      *Landlords need to pay a £100 adjudication fee, which will be refunded if at least 75% of the proposed charge is adjudicated in your favour.
      Tenants need to pay a £25 adjudication fee, which you’ll get back if the amount awarded by the adjudicator is less than the proposed charge.

    • How do I join?

      Talk to our team at sales@flatfair.co.uk or get started on our website.