Hero Agent Page 01

Your letting, secured

With flatfair, you can give your landlords more protection than a security deposit and cut the move-in costs for your tenants.
Get started now

We’re already working with thousands of agents across the UK

Meet our secure rental solutions

Flatfair No Deposit Long Logo

Wave goodbye to costly deposits

Tenants can secure their new home with a small check-in fee and pay for any slip-ups when it’s time to move out. Landlords love it because they get better protection than a traditional security deposit along with fast charge recovery – it’s win/win for everyone.

Offer No Deposit

Agents love it...

  • Benefit Icons Earn Rewards No Deposit

    Get more rewards

    Earn up to £10k per year per branch when referring landlords and tenants.

  • Benefit Icons Quicker Lets No Deposit

    Boost your listing

    Rent out your properties faster and fill void periods.

Landlords love it...

  • Benefit Icons Extra Protection No Deposit

    Better protection, faster

    Landlords enjoy faster payouts within 10 days and up to one extra week protection for free.

  • Benefit Icons Quicker Lets No Deposit

    Quicker lets

    Properties let faster and attract better quality tenants.

Tenants love it...

  • Benefit Icons Lower Upfront Costs No Deposit

    No more deposits

    Tenants don’t pay a deposit, so it massively reduces their moving costs.

  • Benefit Icons Slipups No Deposit

    Fast and fair

    Tenants only pay if there’s a slip-up they’re responsible for. Plus they won’t have to wait to get their deposit back.

Landlords get more with Boost

Flatfair Boost Long Logo

Speed meets security

Boost gives landlords the option to add on up to six extra weeks of protection to their existing protection alongside next day payouts once any damage charges are agreed. And with the price being lower than landlords insurance, upgrading to Boost should be a no brainer.

Offer Boost

Landlords love it...

  • Benefit Icons Extra Protection Boost

    Extra damage protection

    Rentals are in the safest of hands with up to six weeks’ extra protection on top of a security deposit.

  • Benefit Icons Faster Payouts Boost

    Fast payouts

    We cover costs for tenant damages and put landlords back in pocket the day after charges are agreed.

How our solutions fit into the lettings cycle…

Moving In Illustration

Checking in

  • 1

    Landlords can offer their tenants our No Deposit solution (for a faster move-in) as a secure alternative to a security deposit.

  • 2

    They can also choose to top-up their damage protection with Boost.

  • 3

    Once regular move-in checks have taken place:

    a. Tenants also choosing No Deposit, can secure their new home with just a debit card, paying a one-off check-in fee worth only one week’s rent (+VAT).

    b. Landlords wanting to top-up their damage protection with Boost pay a small subscription every month (1.5% of monthly rent plus VAT).

Moving Out Illustration

Checking out

  • 1

    When it’s time to move out, all of the regular end of tenancy checks still take place. Tenants receive a check-out bill if there are damages or unpaid rent.

  • 2

    If a dispute arises, it can be sorted out quickly and fairly with government-backed independent adjudicators.*

  • 3

    Once charges are established and agreed:

    a. With No Deposit, we can cover up to six weeks worth of damages and unpaid rent, and put landlords back in pocket within 10 days.

    b. With Boost, we can cover a further six weeks worth of damages and put your landlords
    back in pocket the next day.

*Landlords need to pay a £100 adjudication fee, which will be refunded if at least 75% of the proposed charge is adjudicated in their favour. Tenants need to pay a £25 adjudication fee, which they'll get back if the amount awarded by the adjudicator is less than the proposed charge.

Ready for a secure rental solution?

Here's what our agents have to say:

  • Pop Up Illustration Agent

    As a new customer of flatfair, so far all I have is praise for the company. The scheme is a brilliant concept for both tenants and landlords alike and all of ours so far LOVE it!

    Andrea, Black Cat Properties

  • Pop Up Illustration Landlord

    The ability to offer an affordable alternative that helps to reduce void periods has to be good thing for residents and landlords. Our experience with flatfair has been a good one delivering a high percentage flatfair tenancies to our tenants.

    Tim Holden, Managing Director / Head of Residential UK EDMOND DE ROTHSCHILD REIM

  • Introduce Flatfair 01

    Our landlords now say that they strongly recommend flatfair as it offers them the best protection, the properties fill quicker and they have happier tenants.

    Neal, Spicerhaart

Agent FAQs

    • What is flatfair's No Deposit?

      flatfair No Deposit is the simple and safe alternative to security deposits. Instead, tenants pay a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household, as well as any damage costs or missing rent being paid for when it's time to move out. flatfair helps landlords and tenants settle any disputes quickly and fairly with Independent Dispute Resolution, with charges recovered and paid to landlords once charges are agreed.

    • What are the benefits of No Deposit?

      With No Deposit, any tenant charges are recovered and paid to the landlord once charges are agreed. Landlords also get up to an extra week of protection compared to a security deposit and reduce move-in costs for tenants, which means much quicker move-ins. Landlords will also be able to use this along with flatfair's Boost to secure even more protection.

    • How much does No Deposit cost?

      It's completely free for landlords. For tenants, we charge a small check-in fee worth one week's rent (+VAT).

    • What is flatfair's Boost?

      Boost by flatfair lets landlords top-up their rental protection up to with six extra weeks of security. It also means we’ll recover costs for any tenant damages and get them to you the day after charges are agreed.

      Boost can be used on top of a security deposit, or with flatfair's No Deposit option. With No Deposit, instead of paying a security damage deposit, tenants pay a one-off check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household, as well as any damage costs or missing rent being paid for when it's time to move out.

    • What are the benefits of Boost?

      With Boost, flatfair will recover the costs of any damages and get them to landlords the day after charges are agreed. Landlords will also benefit from up to six weeks’ extra protection, so you can rest easy knowing your rental is in the safest of hands.

      It's flexible too, landlords can top-up their existing deposit or add it to a No Deposit option if they choose to. They also get free charge recovery beyond the extra six weeks of protection if it’s needed.

      It's flexible too, landlords can top-up their existing deposit or add it to a No Deposit option if they choose to. They also get free charge recovery beyond the extra six weeks of protection if it’s needed.

    • How much does Boost cost?

      For Boost, landlords pay a small subscription every month (1.5% of monthly rental value, plus VAT).

      For example, if your property rent is £1000, you would pay £15 per month (+VAT) to benefit from up to six weeks’ extra protection.

    • What's the big deal about flatfair's terms?

      Cutting-edge technology means your landlords will get paid any charges from tenant slip-ups within 10 days of charges being agreed. By covering the costs for any damages or missing rent ourselves, hold-ups due to 'frozen' (where tenants don't respond) or 'withheld' (where ongoing litigation results in delays) deposits are no longer an issue, so you won't be out of pocket.

    • Is flatfair insurance?

      No. Our award-winning rental solutions company isn’t insurance – it’s something better. We’re discretionary, so we judge every case based on its individual merit as well as our clear and transparent terms and conditions. That means we can avoid rigid policy checklists and keep things flexible. It also means we can process charge recoveries more quickly, so landlords can rest easy knowing their rental is in safe and secure hands.

    • Is flatfair safe?

      Definitely! In cases where tenants don't pay landlords for proven charges, flatfair is insured by AmTrust Financial, an A-rated insurer.

    • How do I submit end of tenancy charges?

      flatfair simplifies the charging and negotiation process between landlords and tenants. All you need to do is upload evidence and submit your charges directly on flatfair's easy-to-use online platform.

    • What if my tenant wants to pay a deposit?

      No problem. At the beginning of a tenancy, you can add Boost to an existing deposit and still get all of the same benefits.

    • When does flatfair expire?

      flatfair’s security expires in line with the tenancy end date, or after 24 months (whatever comes first). It can be extended at any time through the flatfair platform, free of charge.

    • Does flatfair require tenants to be referenced?

      Yes, all flatfair members must meet our minimum referencing criteria.

    • What if my tenant doesn't accept charges made against them?

      flatfair works with government-backed independent adjudicators* in the case of any disputes between the landlord and tenant. These are handled quickly and fairly to ensure a seamless check out process.

      *Landlords need to pay a £100 adjudication fee, which will be refunded if at least 75% of the proposed charge is adjudicated in your favour.
      Tenants need to pay a £25 adjudication fee, which you’ll get back if the amount awarded by the adjudicator is less than the proposed charge.

    • How do I join?

      Talk to our team at sales@flatfair.co.uk or get started on our website.