Hero Tenant Page 01

Fast and easy renting, secured

Tenants can wave goodbye to costly deposits. Secure your new home with a small, one-off check-in fee and move in the very same day. When it’s time to go, you’ll only pay for damages or unpaid rent you are responsible for.

What’s the problem?

Deposits – they’re expensive. Tenants are spending an average of £3,350 on moving costs, and most are having to pay for a new deposit before they get their old one back.

Did you know that there’s currently £5.2 billion locked up in deposit schemes? We want to change that.

10 Million Map 01

We’re here to help...

We’ve saved tenants over £10 million in upfront costs. How? By offering them No Deposit, a fast and forward thinking solution that ditches deposits.

10 Million Map 01

Meet our secure rental solution for tenants

Fast and easy renting, secured

With flatfair’s No Deposit solution, tenants secure a new home with a small check-in fee instead of paying for a costly deposit, with any damages paid when it’s time to move out.

Here’s why tenants love No Deposit

Lower upfront move-in costs

Instead of a deposit, you’ll pay a one-off check-in fee worth only one week’s rent (+VAT), so that means much lower moving costs.
Only pay if there is problem

When it’s time to move out, you’ll only pay if there’s a problem you’re responsible for.
Fast and easy check-out

Checking out is fair and easy, with government-backed adjudicators on hand in case there’s a charge dispute*.
*Tenants need to pay a £25 adjudication fee, which you’ll get back if the amount awarded by the adjudicator is less than the proposed charge.
No sneaky fees

There’s no recurring charges if you decide to renew your tenancy and stay in your home.

Here’s how it works:

Moving In Illustration

Checking in

1

No need to pay a costly deposit, tenants just pay a check-in fee worth one week’s rent (+VAT).*
2

flatfair takes extra care supporting referencing and collecting documentation.
3

If everything looks good, you’ll be able to move in the day you sign.

*Non-refundable and does not count towards any end-of-tenancy charges.

Moving Out Illustration

Checking out

1

All of the regular end of tenancy checks still take place.
2

You only pay for what you are responsible for - tenants cover cost of any damages or outstanding bills (as you would with a normal deposit).
3

flatfair’s flexible protection means we judge on a case-by-case basis, working with you and your landlord to sort out any issues within 10 days.

Here's what our tenants have to say:

flatfair enabled us to move into our new rental home much faster as we did not have to save up for such a large deposit...
I love the concept as it stops your money from being tied up in a deposit scheme for a year. If flatfair was food, I would eat it everyday, that’s how good it is.

Murilyn, flatfair tenant
We completed all formalities and payments in less than 10 minutes. Clearly, easily and quickly. Great!

Kornelia, flatfair tenant
I think it’s an excellent idea, especially for single mums like myself who can’t afford to pay for such high deposits.

Joanne, flatfair tenant

Latest news from flatfair

Agents Apr 28, 2020 4 min read

Lettings Glossary for Agents, Landlords & Tenants

Our useful renting and lettings glossary to help you understand your tenancy 🏠 At flatfair, we want…

Kathryn Carter

Agents Feb 24, 2020 2 min read

Welcome to Deposit-Free Renting 101

New to renting deposit-free, or just need a quick back-to-basics on how it all works? Here’s a…

Dom Gallichan

Tenant FAQs

- What is flatfair's No Deposit?
  
  flatfair No Deposit is the simple and safe alternative to traditional deposits. Instead, tenants pay a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household, as well as any damage costs or missing rent being paid for when it's time to move out.
- What are the benefits?
  
  With No Deposit, you’ll only pay a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household.
  
  When you move out, you only pay for any slip-ups through our fair and easy check-out process. If there’s any issues, they’ll be resolved quickly and transparently with our government-backed independent adjudicators* on hand to help resolve any charges that cannot be agreed with the landlord.
  
  *Tenants need to pay a £25 adjudication fee, which you’ll get back if the amount awarded by the adjudicator is less than the proposed charge.
- How much does it cost?
  
  For tenants, we charge a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household.
- Do I still have to pay a deposit?
  
  No. Instead of a traditional five week security deposit, you'll only pay a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household.
- What if I disagree with charges against me?
  
  flatfair works with government-backed independent adjudicators* in the case of any disputes between you and your landlord. These are handled quickly and fairly to ensure a seamless check out process.
  
  *Tenants need to pay a £25 adjudication fee, which you’ll get back if the amount awarded by the adjudicator is less than the proposed charge.
- When does flatfair expire?
  
  flatfair’s security expires in line with the tenancy end date, or after 24 months (whatever comes first). It can be extended at any time through the flatfair platform, free of charge.
- Does flatfair require tenants to be referenced?
  
  Yes, all flatfair members must meet our minimum referencing criteria.
- How do I join?
  
  Talk to your agent for more information on how you can join flatfair.