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Fast and easy renting, secured with flatfair

Tenants can wave goodbye to costly deposits. Secure your new home with a small, one-off check-in fee and move in the very same day. When it’s time to go, you’ll only pay for damages or unpaid rent you are responsible for.

Contact your agent or landlord to find out more

What’s the problem?

Deposits – they’re expensive. Tenants are spending an average of £3,350 on moving costs, and most are having to pay for a new deposit before they get their old one back.   Did you know that there’s currently £5.2 billion locked up in deposit schemes? We want to change that.

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We’re here to help...

We’ve saved tenants over £30 million in upfront costs. How? By offering them No Deposit, a fast and forward thinking solution that ditches deposits.

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Meet our secure rental solution for tenants

Fast and easy renting, secured

With flatfair’s No Deposit solution, tenants secure a new home with a small check-in fee instead of paying for a costly deposit, with any damages paid when it’s time to move out.

Here’s why tenants love No Deposit

Lower upfront move-in costs

Instead of a deposit, you’ll pay a one-off check-in fee equal to one week’s rent (+VAT), so that means much lower moving costs.
Fast and fair

When it’s time to move out, you’ll only pay if there’s a problem you’re responsible for and you won't have to wait to get your deposit back.
Fast and easy check-out

Checking out is fair and easy, with government-backed adjudicators on hand in case there’s a charge dispute*.
*Tenants need to pay a £25 adjudication fee, which you’ll get back if the amount awarded by the adjudicator is less than the proposed charge.
No sneaky fees

There’s no recurring charges if you decide to renew your tenancy and stay in your home.

Here’s how it works:

Moving In

Checking in

1

No need to pay a costly deposit, tenants just pay a check-in fee equal to one week’s rent (+VAT).*
2

flatfair takes extra care supporting referencing and collecting documentation.
3

If everything looks good, you’ll be able to move in the day you sign.

*Or £120 whichever is greater. Non-refundable and does not count towards any end-of-tenancy charges.

Moving Out

Checking out

1

All of the regular end of tenancy checks still take place.
2

You only pay for what you are responsible for - tenants cover the cost of any damages or outstanding bills (as you would with a normal deposit).
3

flatfair’s flexible protection means we judge claims on a case by case basis, working with you and your landlord to sort out any issues within 10 days.

Contact your agent or landlord to find out more

Here's what our tenants have to say:

flatfair is a great idea. Instead of shelling out a big deposit that is essentially money I'll never see as it just moves from deposit to deposit, I can use it to invest and save for my own place.

flatfair makes everything so much quicker and easier in the moving process. Really, it is helping me save money.

Sean, tenant
In the modern era, it has become increasingly difficult to afford moving out of your parents’ house. With so many fees attached, it can quickly eat up savings even before you start paying the rent. This was the position I found myself in before discovering flatfair. flatfair made the entire process of renting for the first time easy and more importantly affordable for a first time renter.

Andrew, tenant
It's so refreshing that the rental market has taken notice of what's needed to make renting an easier and more accessible choice for prospective tenants. Moving can be a very stressful time (actually one of the top 5 stressers in the UK!) and in most cases, those who are renting are doing so because the cost of buying is too high. By choosing flatfair, it enables tenants to be able to move home and do what's right for them in an affordable way, while also still providing security to their new landlord. The referencing checks will give the landlord piece of mind and the smaller security deposit will make moving a more accessible option for tenants. As a family of four there's not always a lot of cash to spare and so a loving home for us came with a lot of financial worries. We were looking at deposits of almost £1000 but with flatfair we reduced that to around a quarter and we were able to move much quicker without the need to save up for months or even years. flatfair is definitely the way forward for the rental market.

Gemma, tenant
flatfair was a great option for us, it was simple and easy to use. We just got the email and flatfair was ready for us to use straight away. Our experience has been fantastic, with no stress or worries. Thank you flatfair!

Nina, tenant
We chose flatfair as our option for rental deposit after careful research. A lot of people mentioned its simplicity and the good customer service they received if there was any issues after their tenancy ended so we decided to give it a try. flatfair made the renting experience easier as we were able to put more money towards moving into our flat which you would normally have to give as a large deposit upfront and not see until after your tenancy ends.

Samson, tenant

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Tenant FAQs

- What is flatfair's No Deposit?
  
  flatfair No Deposit is the simple and safe alternative to traditional deposits. Instead, tenants pay a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household, as well as any damage costs or missing rent being paid for when it's time to move out.
- What are the benefits?
  
  With No Deposit, you’ll only pay a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household.
  
  When you move out, you only pay for any slip-ups through our fair and easy check-out process. If there’s any issues, they’ll be resolved quickly and transparently with our government-backed independent adjudicators* on hand to help resolve any charges that cannot be agreed with the landlord.
  
  *Tenants need to pay a £25 adjudication fee, which you’ll get back if the amount awarded by the adjudicator is less than the proposed charge.
- How much does it cost?
  
  For tenants, we charge a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household.
- Do I still have to pay a deposit?
  
  No. Instead of a traditional five week security deposit, you'll only pay a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household.
- What if I disagree with charges against me?
  
  flatfair works with government-backed independent adjudicators* in the case of any disputes between you and your landlord. These are handled quickly and fairly to ensure a seamless check out process.
  
  *Tenants need to pay a £25 adjudication fee, which you’ll get back if the amount awarded by the adjudicator is less than the proposed charge.
- When does flatfair expire?
  
  flatfair’s security expires in line with the tenancy end date, or after 24 months (whatever comes first). It can be extended at any time through the flatfair platform, free of charge.
- Does flatfair require tenants to be referenced?
  
  Yes, all flatfair members must meet our minimum referencing criteria.
- How do I join?
  
  Talk to your agent for more information on how you can join flatfair.