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Up to double protection, secured with flatfair

With up to 10 weeks’ protection and speedy cost recovery for tenant slip-ups, you and your rental can rest easy.

  • Secure
  • Speedy
  • Simple
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We’re already working with thousands of agents across the UK

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What's the problem?

With only five weeks worth of protection and an average two month waiting time to release cash for end of tenancy charges, traditional deposits are slow, inadequate and outdated.

We're here to help

flatfair replaces traditional deposits with a secure, innovative rental solution that gives landlords up to double the protection along with fast charge recovery for any damages or unpaid rent.

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See how it works

Meet our secure rental solution for landlords

No-Deposit_logo

Up to double protection, secured

Instead of paying a traditional deposit, tenants secure their new home with a small check-in fee, and pay for any damages when it’s time to move out. Landlords get up to 10 weeks’ protection and they don’t pay a penny.

Find out more

Here's why landlords love No Deposit

Market-leading protection

You get up to 10 weeks' protection for free.

Speedy charge recovery

If there’s any damages or unpaid rent, you’re put back in pocket within 10 days of charges being agreed.

Quicker lets, fewer voids

Properties let faster and attract more quality tenants.

Top notch support

Our customer success team are on hand for any questions and are there to support you whenever you need them.

Here's how it works...

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Checking in

1
Landlords can offer their tenants our No Deposit solution (for a faster move-in) as a secure alternative to a traditional deposit.
2
Once regular move-in checks have taken place, tenants also choosing No Deposit can secure their new home with just a debit card, paying a one-off check-in fee equal to one week’s rent (+VAT).*

*Or £120 whichever is greater. Non-refundable and does not count towards any end-of-tenancy charges.

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Checking out

1
When it’s time to move out, all of the regular end of tenancy checks still take place. Tenants receive a check-out bill if there are damages or unpaid rent.
2
If a dispute arises, it can be resolved quickly and fairly with independent adjudicators who have extensive experience in handling end-of-tenancy disputes.*
3
Once charges are established and agreed with No Deposit, we can offer up to 10 weeks' worth of protection, and put landlords back in pocket within 10 days.

*Landlords need to pay a £100 adjudication fee, which will be refunded if at least 75% of the proposed charge is adjudicated in their favour. Tenants need to pay a £25 adjudication fee, which they'll get back if the amount awarded by the adjudicator is less than the proposed charge.

Ready to unlock flatfair's speedy rental solution?

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Here's what our landlords have to say:

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We were very impressed at how quickly the outstanding rental monies were returned to us, within 1-2 days…we would recommend using flatfair given the speed of recovery of the outstanding rent and your professional manner.

flatfair landlord

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You and your colleagues have been attentive and helpful at all times. I will definitely recommend flatfair due to the efficiency I have experienced. 

flatfair landlord

Landlords, find out what's going on in the rental world

Landlord FAQs

What is flatfair's No Deposit?

flatfair No Deposit is the simple and safe alternative to security deposits. Instead, tenants pay a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household, as well as any damage costs or missing rent being paid for when it's time to move out.

flatfair helps landlords and tenants settle any disputes quickly and fairly with Independent Dispute Resolution, with charges recovered and paid to landlords once charges are agreed.

What are the benefits of No Deposit?

With No Deposit, any tenant charges are recovered and paid to the landlord once charges are agreed. Landlords also get up to 5 extra weeks of protection compared to a security deposit and reduce move-in costs for tenants, which means much quicker move-ins.

How much does No Deposit cost?

It's completely free for landlords. For tenants, we charge a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household.

What's the big deal about flatfair's terms?

Cutting-edge technology means you'll get paid any charges from tenant slip-ups the day after charges have been agreed. By covering the costs for any damages or missing rent ourselves, hold-ups due to 'frozen' (where tenants don't respond) or 'withheld' (where ongoing litigation results in delays) deposits are no longer an issue, so you won't be out of pocket.

What if my tenant doesn't accept charges made against them?

If a dispute arises, it can be resolved quickly and fairly with independent adjudicators who have extensive experience in handling end-of-tenancy disputes.

*Landlords are potentially subject to a £100 adjudication fee, which will be deducted from any final payment or charged only if the dispute proceeds to adjudication and the landlord’s charges are reduced significantly (by more than 25%) by the adjudicator. We also review disputes in advance and may recommend reducing or waiving charges if evidence is insufficient or the charges appear unfair. Only if the landlord proceeds against our advice,  will the fee apply.

When does flatfair expire?

flatfair’s security expires in line with the tenancy end date, or after 24 months (whatever comes first). It can be extended at any time through the flatfair platform, free of charge.

Does flatfair require tenants to be referenced?

Yes, all flatfair members must meet our minimum referencing criteria.

Is flatfair insurance?

No. Our award-winning rental solutions company isn’t insurance – it’s something better. We’re discretionary, so we judge every case based on its individual merit as well as our clear and transparent terms and conditions. That means we can avoid rigid policy checklists and keep things flexible. It also means we can process charge recoveries more quickly, so landlords can rest easy knowing their rental is in safe and secure hands.

How do I join?

Talk to your agent for more information on how you can join flatfair.