With only five weeks worth of protection and an average two month waiting time to release cash for end of tenancy charges, traditional deposits are slow, inadequate and outdated.
flatfair replaces traditional deposits with a secure, innovative rental solution that gives landlords up to double the protection along with fast charge recovery for any damages or unpaid rent.
Instead of paying a traditional deposit, tenants secure their new home with a small check-in fee, and pay for any damages when it’s time to move out. Landlords get up to 10 weeks’ protection and they don’t pay a penny.
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Landlords can offer their tenants our No Deposit solution (for a faster move-in) as a secure alternative to a traditional deposit.
Once regular move-in checks have taken place, tenants also choosing No Deposit can secure their new home with just a debit card, paying a one-off check-in fee equal to one week’s rent (+VAT).*
*Or £120 whichever is greater. Non-refundable and does not count towards any end-of-tenancy charges.
When it’s time to move out, all of the regular end of tenancy checks still take place. Tenants receive a check-out bill if there are damages or unpaid rent.
If a dispute arises, it can be sorted out quickly and fairly with government-backed independent adjudicators.*
Once charges are established and agreed with No Deposit, we can offer up to 10 weeks' worth of protection, and put landlords back in pocket within 10 days.
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flatfair No Deposit is the simple and safe alternative to traditional deposits. Instead, tenants pay a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household, as well as any damage costs or missing rent being paid for when it's time to move out.
flatfair helps landlords and tenants settle any disputes quickly and fairly with Independent Dispute Resolution, with charges recovered and paid to landlords once charges are agreed.
With No Deposit, any tenant charges are recovered and paid to the landlord once charges are agreed. You'll also get up to 5 extra weeks of protection compared to a traditional deposit and reduce move-in costs for your tenants, which means much quicker move-ins.
It's completely free for landlords. For tenants, we charge a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household.
Cutting-edge technology means you'll get paid any charges from tenant slip-ups the day after charges have been agreed. By covering the costs for any damages or missing rent ourselves, hold-ups due to 'frozen' (where tenants don't respond) or 'withheld' (where ongoing litigation results in delays) deposits are no longer an issue, so you won't be out of pocket.
flatfair works with government-backed independent adjudicators* in the case of any disputes between the landlord and tenant. These are handled quickly and fairly to ensure a seamless check out process.
*Landlords need to pay a £100 adjudication fee, which will be refunded if at least 75% of the proposed charge is adjudicated in your favour.
flatfair’s security expires in line with the tenancy end date, or after 24 months (whatever comes first). It can be extended at any time through the flatfair platform, free of charge.
Yes, all flatfair members must meet our minimum referencing criteria.
No. Our award-winning rental solutions company isn’t insurance – it’s something better. We’re discretionary, so we judge every case based on its individual merit as well as our clear and transparent terms and conditions. That means we can avoid rigid policy checklists and keep things flexible. It also means we can process charge recoveries more quickly, so landlords can rest easy knowing their rental is in safe and secure hands.
Talk to your agent for more information on how you can join flatfair.
