Market-leading protection, secured with flatfair

flatfair No Deposit is the simple and safe alternative to security deposits. Instead, tenants pay a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household, as well as any damage costs or missing rent being paid for when it's time to move out. flatfair helps landlords and tenants settle any disputes quickly and fairly with Independent Dispute Resolution, with charges recovered and paid to landlords once charges are agreed.

With No Deposit, any tenant charges are recovered and paid to the landlord once charges are agreed. Landlords also get up to 5 extra weeks of protection compared to a security deposit and reduce move-in costs for tenants, which means much quicker move-ins.

It's completely free for landlords. For tenants, we charge a small check-in fee worth one week's rent (+VAT).

Our cutting-edge technology means your landlords will get paid any charges from tenant slip-ups within 10 days of charges being agreed. By covering the costs for any damages or missing rent ourselves, hold-ups due to 'frozen' (where tenants don't respond) or 'withheld' (where ongoing litigation results in delays) deposits are no longer an issue, so you won't be out of pocket.

No. Our award-winning rental solutions company isn’t insurance – it’s something better. We’re discretionary, so we judge every case based on its individual merit as well as our clear and transparent terms and conditions. That means we can avoid rigid policy checklists and keep things flexible. It also means we can process charge recoveries more quickly, so landlords can rest easy knowing their rental is in safe and secure hands.

flatfair simplifies the charging and negotiation process between landlords and tenants. All you need to do is upload evidence and submit your charges directly on flatfair's easy-to-use online platform.

flatfair’s security expires in line with the tenancy end date, or after 24 months (whatever comes first). It can be extended at any time through the flatfair platform, free of charge.

Yes, all flatfair members must meet our minimum referencing criteria.

If a dispute arises, it can be resolved quickly and fairly with independent adjudicators who have extensive experience in handling end-of-tenancy disputes.

*Tenants need to pay a £25 adjudication fee, which they'll get back if the amount awarded by the adjudicator is less than the proposed charge.

Landlords are potentially subject to a £100 adjudication fee, which will be deducted from any final payment or charged only if the dispute proceeds to adjudication and the landlord’s charges are reduced significantly (by more than 25%) by the adjudicator. We also review disputes in advance and may recommend reducing or waiving charges if evidence is insufficient or the charges appear unfair. Only if the landlord proceeds against our advice,  will the fee apply.

Talk to our team at sales@flatfair.co.uk or get started on our website.