Hero Agent Page Updated

Market-leading protection, secured with flatfair

With flatfair, you can give your landlords up to 10 weeks’ protection and cut the move-in costs for your tenants.
Get started now

We’re already working with thousands of agents across the UK

  • Group 11
  • Group 12
  • Group 13
  • Group 16
  • Group 15
  • Group 14

Meet our secure rental solution, No Deposit

No Deposit Logo

Market-leading protection, secured

Tenants can secure their new home with a small check-in fee and pay for any slip-ups when it’s time to move out. Landlords love it because they get up to 10 weeks’ protection along with fast charge recovery – it’s win/win for everyone.

Offer No Deposit

Agents love it...

  • Gain a competitive advantage

    Agents can offer market-leading protection that rivals all competitors.

  • Get more rewards

    Earn up to £10k per branch when referring landlords and tenants.

Landlords love it...

  • Market-leading protection

    Landlords enjoy faster payouts within 10 working days and up to 10 weeks’ protection for free.

  • Quicker lets, fewer voids

    Properties let faster and attract up to 70% more applicants, avoiding price reductions and delayed move ins.

Tenants love it...

  • Lower upfront move-in costs

    Instead of a deposit, tenants pay a one-off check-in fee equal to one week’s rent (+VAT), so that means much lower moving costs.

  • Fast and fair

    When it’s time to move out, tenants only pay if there’s a slip-up they’re responsible for and they won’t have to wait to get their deposit back.

Ready for a secure rental solution?

How our No Deposit solution fits into the lettings cycle…

Moving In

Checking in

  • 1

    Landlords can offer their tenants our No Deposit solution (for a faster move-in) as a secure alternative to a traditional deposit.

  • 2

    Once regular move-in checks have taken place, tenants also choosing No Deposit can secure their new home with just a debit card, paying a one-off check-in fee equal to one week’s rent (+VAT).*

*Or £120 whichever is greater. Non-refundable and does not count towards any end-of-tenancy charges.

Moving Out

Checking out

  • 1

    When it’s time to move out, all of the regular end of tenancy checks still take place. Tenants receive a check-out bill if there are damages or unpaid rent.

  • 2

    If a dispute arises, it can be sorted out quickly and fairly with government-backed independent adjudicators.*

  • 3

    Once charges are established and agreed with No Deposit, we can offer up to 10 weeks' worth of protection, and put landlords back in pocket within 10 days.

*Landlords need to pay a £100 adjudication fee, which will be refunded if at least 75% of the proposed charge is adjudicated in their favour. Tenants need to pay a £25 adjudication fee, which they'll get back if the amount awarded by the adjudicator is less than the proposed charge.

Ready for a secure rental solution?

Here's what our agents have to say:

  • Pop Up Illustration Agent

    As a new customer of flatfair, so far all I have is praise for the company. The scheme is a brilliant concept for both tenants and landlords alike and all of ours so far LOVE it!

    Andrea, Black Cat Properties

  • Pop Up Illustration Landlord

    The ability to offer an affordable alternative that helps to reduce void periods has to be good thing for residents and landlords. Our experience with flatfair has been a good one delivering a high percentage flatfair tenancies to our tenants.

    Tim Holden, Managing Director / Head of Residential UK EDMOND DE ROTHSCHILD REIM

  • Introduce Flatfair 01

    Our landlords now say that they strongly recommend flatfair as it offers them the best protection, the properties fill quicker and they have happier tenants.

    Neal, Spicerhaart

Agent FAQs

    • What is flatfair's No Deposit?

      flatfair No Deposit is the simple and safe alternative to security deposits. Instead, tenants pay a small check-in fee worth only one week’s rent or £120 (whichever is the greater), plus VAT, split evenly across the household, as well as any damage costs or missing rent being paid for when it's time to move out. flatfair helps landlords and tenants settle any disputes quickly and fairly with Independent Dispute Resolution, with charges recovered and paid to landlords once charges are agreed.

    • What are the benefits of No Deposit?

      With No Deposit, any tenant charges are recovered and paid to the landlord once charges are agreed. Landlords also get up to 5 extra weeks of protection compared to a security deposit and reduce move-in costs for tenants, which means much quicker move-ins.

    • How much does No Deposit cost?

      It's completely free for landlords. For tenants, we charge a small check-in fee worth one week's rent (+VAT).

    • What's the big deal about flatfair's terms?

      Cutting-edge technology means your landlords will get paid any charges from tenant slip-ups within 10 days of charges being agreed. By covering the costs for any damages or missing rent ourselves, hold-ups due to 'frozen' (where tenants don't respond) or 'withheld' (where ongoing litigation results in delays) deposits are no longer an issue, so you won't be out of pocket.

    • Is flatfair insurance?

      No. Our award-winning rental solutions company isn’t insurance – it’s something better. We’re discretionary, so we judge every case based on its individual merit as well as our clear and transparent terms and conditions. That means we can avoid rigid policy checklists and keep things flexible. It also means we can process charge recoveries more quickly, so landlords can rest easy knowing their rental is in safe and secure hands.

    • Is flatfair safe?

      Definitely! In cases where tenants don't pay landlords for proven charges, flatfair is insured by AmTrust Financial, an A-rated insurer.

    • How do I submit end of tenancy charges?

      flatfair simplifies the charging and negotiation process between landlords and tenants. All you need to do is upload evidence and submit your charges directly on flatfair's easy-to-use online platform.

    • When does flatfair expire?

      flatfair’s security expires in line with the tenancy end date, or after 24 months (whatever comes first). It can be extended at any time through the flatfair platform, free of charge.

    • Does flatfair require tenants to be referenced?

      Yes, all flatfair members must meet our minimum referencing criteria.

    • What if my tenant doesn't accept charges made against them?

      flatfair works with government-backed independent adjudicators* in the case of any disputes between the landlord and tenant. These are handled quickly and fairly to ensure a seamless check out process.

      *Landlords need to pay a £100 adjudication fee, which will be refunded if at least 75% of the proposed charge is adjudicated in your favour.
      Tenants need to pay a £25 adjudication fee, which you’ll get back if the amount awarded by the adjudicator is less than the proposed charge.

    • How do I join?

      Talk to our team at sales@flatfair.co.uk or get started on our website.